GROWCASE FAQs

Recently, an increasing number of regions within the United States have embraced the legalization of cultivating cannabis. Nevertheless, the allowed quantities of cultivation can vary significantly from one area to another. Thus, it is imperative for individuals to ascertain the legality of growing cannabis in their respective states before embarking on any such endeavors.

We designed the GROWCASE to cater to consumers interested in beginning the cultivation journey of legal plants and herbs, including marijuana, in states where such practices are legal. All the products available for purchase on this website are fully compliant with the legal regulations of every state and location within the United States. However, it is essential to remain vigilant as the legal landscape pertaining to cannabis can undergo constant changes.

It is crucial to emphasize that GROWCASE does not provide any form of legal counsel concerning the specific usage of the purchased products. The responsibility solely falls upon the buyers to utilize these products in accordance with the legal guidelines. Buyers must follow restrictions of their respective states. By proceeding with a purchase from GROWCASE, buyers acknowledge and commit to utilizing the acquired products strictly for lawful purposes.

Explore the wonders of cultivation with GROWCASE. It grants you the power to nurture a diverse range of herbs, fruits, vegetables, and flowers. The versatility of these kits extends to indoor growers, presenting them with the perfect opportunity so they can thrive within their uniquely crafted, controlled growing spaces that cater to the specific requirements of an array of plant species originating from various corners of the world. Step into the world of greenery and biodiversity, nurturing flora and fauna alike. All of this right in the comfort of your own home.

The GROWCASE does not come with seeds. However you can easily obtain a wide variety of popular flowers, vegetables, fruits, and herbs from your local home improvement stores. Should you reside in an area where cannabis cultivation is legal, a quick internet search will allow you to locate seeds and clones. This enables you to cultivate the exact strain that best suits your preferences.

Swift and effortless, our Complete Grow System takes care of the hard work, making your journey seamless. The time and money-saving advantages of the GROWCASE are unbeatable. Packed with all the essentials you need to start on your cultivation adventure, it offers unrivaled convenience. Embrace a hassle-free and economical start to your growing experience with our unique solution.

Along with your GROWCASE, you’ll get our detailed, step-by-step grow recipe. It will guide you through the entire process, offering insights on what to expect at each stage. Your success is our priority, and we’re here to make your cultivation journey is both smooth and satisfying.

Residing in a state where cannabis cultivation is legal brings forth a rewarding experience that pays for itself over time. In fact, your first harvest can more than pay for your initial investment. Ongoing expenses for water and power typically range from $5 to $12 per month. This means each harvest after the first will make this investment more than worthwhile.

Enjoy complimentary shipping for orders totaling $300 or more. You also have the option to select your preferred shipping carrier during the checkout process.

We honor a 30-day money back guarantee provided the below conditions are met and followed:

CANCELLATIONS

When a new order is placed and payment (deposits included) has been secured, GROWCASE team immediately expends time, energy, and care toward the completion of the ordered system(s) and/or product(s). Due to this, any orders canceled prior to shipping from our facility are subject to a 6% restocking fee, which covers the costs incurred associated with processing and manufacturing new orders. If an order is requested to be canceled after the product has been shipped from our warehouse, the customer is subject to a 30% restocking fee and all shipping fees.

REFUNDS

Unfortunately, we cannot refund outbound shipping charges including:

1. The free shipping cost incurred by the GROWCASE will be deducted from the refund amount.
2. Upgraded shipping charges (for expedited, express, etc. shipping).
3. However, if your item arrives damaged or defective to you, these exceptions do not apply. In those cases, we will work with you to find the best solution. If you receive the wrong item or it arrives damaged, do not accept the delivery. Tell your delivery representative(s) and contact us so we can arrange for a replacement.

To be eligible for a refund or return, the product must be returned unused, in like-new condition, and in its original packaging, including all documentation and manuals. If the product is used or damaged upon receipt by GROWCASE, the customer will not receive a refund.

RETURNS

1. Securely pack the item in its original packaging, ensuring you do not discard any packing materials. If possible, enclose a copy of the invoice that came with the item(s).

2. For a refund to be considered, all products must be returned in like-new, unused condition, with original boxes, and accompanied by all paperwork, parts, and accessories.

3. Contact GROWCASE at info@shopgrowcase.com to obtain the correct shipping address. A customer service agent will provide you with a “Returned Merchandise Authorization Number” (RMA Number), which should be written on the return packaging.

4. Please note that any shipping costs incurred will not be refunded and the free shipping cost incurred by the GROWCASE will be deducted from the refund amount.

5. Retain the Return Tracking Number from the package you are returning to ensure successful delivery to the warehouse.

Refunds will typically be processed within 5-10 business days after GROWCASE receives the returned product and will be issued in the same form of payment used for the original purchase. Please be aware that incomplete or used returns may experience delays in processing. In the case of an approved refund, a restocking fee of 30% and all shipping costs incurred by GROWCASE will be deducted from the refund amount.

PLEASE KEEP IN MIND

The original shipping costs to your location will not be refunded. This includes the actual shipping costs, not the discounted price offered to customers at the time of purchase, even for purchases with “free shipping.”

Along with your GROWCASE, you’ll find comprehensive, step-by-step instructions guiding you through the setup process. It ensure a smooth start to your cultivation journey and offer valuable insights on what to expect along the way. If you need help, send in any questions you may have and our support team will be happy to assist you. Your success is our priority, and we’re here to help make your growing experience both delightful and productive.

Elevate your cultivation experience with our specialized Carbon Filters, meticulously designed for indoor grow environments. These filters are essential for maintaining superior air quality. They also help reduce the typical odors associated with indoor cultivation.

We honor a 30-day money back guarantee as long as meet and follow certain conditions.  Please see our Terms and Conditions page for more information.

Yes! We designed the GROWCASE to be a durable Indoor Growing System that will last growing cycle after growing cycle. Unlike grow tents, our steel frame design will stand up to everyday use. All you will need to do is replace your carbon filters and you are good to go. If you are running low on supplies, we have refill kits to make it easy for you to get ready for your next grow.

Some common mistakes that first time growers make include failing to manage pH levels, using too many nutrients, overwatering your plants, and harvesting too soon. The GROWCASE recipe is the ultimate guide to ensure you don’t make any of the common mistakes. The recipe comes with a week-by-week guide so you know how much you should be doing and when. It also helps you to diagnosis any issues so you can correct them before they become a problem.

Checkout series of articles Avoiding Common Mistakes When Growing Cannabis At Home for more in depth info.

The best way to ensure optimal growth is by personally overseeing and maintaining the ideal temperature and humidity levels within your GROWCASE’s environment. It’s advisable not to place it in areas like a garage, because temperature fluctuations can’t be controlled.

GROWCASE has evolved beyond the limitations of traditional grow tent setups. We offer innovative and advanced indoor grow kits that are designed to provide superior control, efficiency, and results for indoor growers. Explore our cutting-edge indoor gardening kits so you can take your growing experience to the next level.

The uniqueness of the GROWCASE lies in being a self-contained, all-inclusive, patented solution (U.S. Patent No. 11,304,384), setting it apart from traditional grow tents. Its sturdy steel frame outshines tent poles, supporting a substantial top load of up to 350 pounds. Efficient light control, water management, eco-friendly shipping, and an aesthetically pleasing design further highlight why GROWCASE is the superior choice over traditional grow tents.

Read our article “Why GROWCASE Beats Traditional Grow Tents: A Better Way to Cultivate Cannabis” to find all the reasons why GROWCASE is the better choice for both novice and experienced cannabis growers.

Absolutely! The all-in-one GROWCASE is an excellent choice for beginners. Its user-friendly design, comprehensive features, and ease of use make it an ideal starting point for those new to indoor growing. Additionally, it comes with a step-by-step cannabis growing recipe, ensuring you have the guidance you need to set up, manage, and achieve successful results making your growing journey enjoyable and rewarding.